Blog Archives

Blog Archives

Cynthia Wheelock

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My career began in domestic transportation in 1985, and I transitioned to international in 1990. With over 27 years of combined experience, I have been actively engaged in customs brokerage operations, sales, and compliance. I secured my Customs Broker License in 1994. In my early years I was highly motivated, and applied my credentials as qualified permit and corporate license holder.

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David Pasco

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David Pasco joined Roanoke Trade in the Chicago office in 2010 with an expertise in domestic freight forwarders and property brokers.He is responsible for business development and account management in Illinois, Michigan, Indiana, Iowa, Missouri, Kansas and Minnesota specializing in all lines of insurance sales including cargo insurance, errors & omissions, property & casualty and bonds for transportation specialists. Read More

Lisa Hennessy

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Lisa Hennessy has been in the transportation and trade insurance industry, with Avalon Risk Management, for over 15 years. She has held several management roles at Avalon which included the supervision of their Centralized Bond Unit – working directly with clients and CBP to process Customs bonds. She then transitioned to the supervisor for the Managing General Agent (MGA) unit to oversee the underwriting team for Avalon’s Combined Transit Liability program and their Property and Casualty program. Read More

Erica Budzilek

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I started in the industry in 1999, at Expeditors International as an entry writer and have advanced myself over the years working for other Customs Brokers such as UTI, Cargo Partner International, CEVA and now Western Overseas. I have experience with overseeing operations in the U.S and Canada and understanding the rules and regulation within those countries.   I have experience in managing several branches to ensure operational excellence, finances, Customs Regulation, duty drawback, compliance, and uniformity within each branch.

Currently I am the VP of Regulatory Compliance at Western Overseas and oversee all of the compliance for the company.  I am also involved with overseeing the operations for majority of the branches from a P&L perspective. 

I am looking to become more involved with local and national associations to become more instrumental and participate within the industry. 

Justin Campbell

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Justin Campbell has worked in Customs brokerage and freight forwarding since 2006. He became a Certified Customs Specialist in 2014 and a Licensed Customs Broker in 2016. He is currently employed by M.E. Dey & Co. as their Chicago Branch Manager. Justin currently volunteers on the CCBFA Education Committee and Scholarship Committee.

Merit Tremper

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Prior to becoming President of Merit Trade Consulting Services LLC, a trade consulting company. Merit was employed by RIM Logistics Ltd for sixteen years. During her time at RIM, she held many titles, including most recently Vice President of Customer Solutions and Vice President of Import. Merit was the Corporate Broker and Chicago permit holder for fourteen years. As a U.S. Licensed Customs Broker with the additional designation of C.C.S. (Certified Customs Specialist), she has worked in the trade industry for over thirty years. Read More

Isiahphena Norwood

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Isiahphena Norwood is a Licensed Customs Broker, Certified Customs Specialist and license-holder at Nosta Logistics.

Isiahphena started her career in Supply Chain Solutions/Logistics in 2001, starting in accounting as an account receivable specialist at UPS Supply Chain Solutions. One year later, she was promoted in 2002 to Import Ocean Specialist in the operation department. Isiahphena worked in Ocean Import operations for 13 years and explored her desire to learn Customs entries. She started as an entry writer at Livingston 2015, learning various areas of expertise, different commodities, and other government agency clearances.

Isiahphena had a strong desire to become a Licensed Customs Broker and accomplished her goal in 2018 by passing the customs exam and became licensed in 2019. In addition, Isiahphena attended University of Phoenix where she completed her bachelor’s degree in Business (General Management) in 2022 and continues to pursue her education. Isiahphena is currently in Law School at Regent University to earn her master’s degree “International Business”.

Isiahphena has held permit holder/corporate officer positions in previous roles. Currently, she is Manager Customs Broker/Compliance at Nosta Logistics, responsible for Customs Compliance and she is growing in her knowledge of Export Compliance as well. Isiahphena achieved her certificate in Export Regulation, 2023.

Isiahphena has a passion for global trade and is eager to learn and continue to grow in her career. She brings 22 years of experience International Business she worked from the ground up she have ambitious and drive. She believes whatever you believe, you can achieve!

Isiahphena is eager to volunteer with CCBFA to understand how the organization works, contribute along her areas of interest and assist CCBFA in being on the forefront of new regulations as we develop them with CBP!

Matt Clark

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Matthew Clark is the Director of Kuehne + Nagel’s Trade Consulting Group. Mr. Clark has over 25 years of experience in customs and trade compliance. His expertise lies in import compliance and customs regulations. Mr. Clark collaborates closely with U.S. Customs and clients, securing duty refunds, resolving complex issues, and obtaining rulings related to HTS Classification, Valuation, and Country of Origin for his clients. He has held a Customs Broker license since 1997 and is also a licensed attorney in Illinois. Mr. Clark actively participates in both local and national trade associations and is a frequent speaker on trade issues.

Debbie Ruscitti

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Debbie has been active with the association for close to twenty years, serving in various capacities on numerous committees. A past chair, co-chair and constant member of the Regulatory Agencies Committee, she also serves on the NCBFAA Regulatory Agencies Committee helping to bring national attention to local issues. A Licensed Customs Broker and a Certified Customs Specialist with over thirty years in the transportation industry Debbie is currently the Vice President of Customs Compliance at CBC Customshouse Brokers, Inc., Oakbrook, IL